Yes! COD is available for orders below INR 1000 on all serviceable pin-codes.

- Visit the Shipping & Returns / Return & Exchange Policy section on the website / app or click here (https://www.akotro.com/shipping-and-returns)to raise a return/exchange request for your order. - Submit the required details as prompted. - Follow the instructions and select the item(s) you would want to Return/Exchange. Please note that the Return/Exchange request needs to be raised within 7 days of the delivery date. There's no reverse pickup you need to send us back with the original receipt of the purchase you made. Once we receive the product, we would get in touch with you to confirm your request. In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted.

No, there are no additional charges for returns or exchanges. We aim to make the process as smooth and cost-free as possible for you!

The order usually takes 7-10 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please write to us at support@snitch.co.in(mailto:support@akotro.com)

You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.

If your order doesn’t arrive within 7-10 working days, just drop us an email at support@akotro.com. We’ll make sure to get it to you as soon as possible!

Nope, no extra shipping charges here! It’s all included in the product price.

At the moment, we deliver only within India. But don't worry — you can place an order from anywhere as long as the shipping address is in India. We're working hard to expand our delivery options!